Shipping policy

Thank you for shopping with Hook Tech! We’re committed to getting your tech products to you quickly and safely.

Processing Time

• Orders are usually processed within 1–3 business days after payment is confirmed.

• During peak seasons or sales, processing may take longer — we appreciate your patience!

Shipping Methods & Delivery Times

We offer the following shipping options (times may vary by location):

• Standard Shipping: 5–10 business days

• Expedited Shipping: 2–5 business days

• Express Shipping: 1–3 business days

Exact delivery times depend on your location and the carrier.

Shipping Costs

• Shipping fees are calculated at checkout based on your location and chosen shipping method.

• Free shipping may be available on orders over a certain amount (displayed on the site).

International Shipping

• We ship worldwide! Delivery times and costs vary by country.

• Import duties, taxes, and customs fees are the buyer’s responsibility.

Tracking Your Order

• Once your order ships, we’ll send you a confirmation email with tracking details.

• You can track your package on the carrier’s website.

Lost or Damaged Packages

• Hook Tech is not responsible for packages lost or damaged during transit.

• Please contact the carrier directly for claims.

• If your order doesn’t arrive within the estimated delivery time, contact us at support@hooktech.com and we’ll assist.

Changes to Shipping Policy

We reserve the right to update this policy as needed. Any changes will be posted here.